Privacy Policy
Last updated: 2026-11-05
Yardline Services ("Yardline", "we", "us", "our") rents 53-foot dry-van storage trailers for on-site delivery across the Greater Toronto Area and approximately 150 km. We are part of the Transam Carriers group. Head office: 205 Doney Crescent, Concord, ON L4K 1P6. This policy follows PIPEDA and, where applicable, Quebec's Law 25, and applies to yardlineservices.com, our lead forms, account signup, Google sign-in, e-signature, and related services.
— business & contact info (company, contact name, work email, optional phone) to respond/quote/communicate; delivery & service details (full street address + geolocation lat/long, requested timing/quantity) to schedule and deliver; account info (email + bcrypt-hashed password) to create/secure accounts; Google sign-in data (OAuth subject ID, profile picture URL, verified email, name) for login; payment info (Stripe-tokenized brand + last-4 only; no raw card numbers) to process payments; uploaded documents to complete/document the rental; e-signature metadata (IP + browser user-agent at signing) for legal/audit record. We collect only for providing the service, processing payments, fulfilling agreements, improving the site/service, and legal compliance. We do not sell personal information.
— directly from you via lead forms (homepage + /rent), account/Google sign-in, document upload/e-signature, and email/phone communications.
— only for purposes identified at collection or compatible purposes; shared with the Section 4 sub-processors to deliver service; not otherwise disclosed except with consent, as required by law/to protect legal rights, in a business transaction, or in anonymised/aggregated form.
— Hetzner (hosts our website and database; United States); GitHub (holds an encrypted backup copy; United States); Google (Analytics 4, Maps/Places autocomplete, delivery distance checks, OAuth sign-in; some transfer to the US); Stripe (payments; some US processing); Documenso (e-signature, through a shared installation at sign.rigmarket.ca); Twilio (text messages and voice, where used; US); Intuit QuickBooks (accounting, where connected; US/other); our email provider (Gmail API / Microsoft 365 / SendGrid depending on configuration; may process in US/other); Cloudflare Turnstile (optional bot protection; US/other). We take reasonable steps to ensure comparable protection; by using the service you consent to these transfers where necessary.
— your information is stored in the United States. Our website and primary PostgreSQL database run on a virtual private server rented from Hetzner in Ashburn, Virginia. Nightly backups are kept on that server, and an encrypted copy is held with GitHub for 30 days. Information stored outside Canada may be subject to the laws of that country, including lawful access by its courts and authorities.
— active accounts/agreements: relationship + 3 years after last activity/termination; payment & tax records: 7 years (Canadian tax/corporate requirements); uploaded documents & e-signature records: rental + 3 years (longer if needed for legal claims); marketing consent records: until withdrawn or 3 years after last interaction, whichever is longer; website analytics: aggregated up to 26 months (subject to consent). We securely delete/anonymise when no longer required.
— under PIPEDA and Law 25 (where applicable): access, correction, withdraw consent (subject to legal/contractual limits), request deletion/anonymisation in certain cases, and complain to the OPC or (Quebec) the CAI. Contact the Privacy Officer (Section 10); we respond within a reasonable time. Withdrawing consent may affect our ability to provide services.
— reasonable administrative/technical/physical safeguards: HTTPS, bcrypt password hashing, encrypted storage of service credentials, tokenised payments via Stripe, restricted access to our servers. No method is completely secure; absolute security cannot be guaranteed.
— uses cookies and similar tech; Google Analytics 4 with Google Consent Mode v2; non-essential analytics cookies blocked by default; a cookie consent banner lets visitors accept/decline analytics; manage via the banner or browser settings.
— not directed to under-18s; we do not knowingly collect children's information; contact us if you believe we have.
— may update from time to time; the "Last updated" date reflects the latest revision; material changes communicated via the website or email where appropriate.
— Privacy Officer, Yardline Services, 205 Doney Crescent, Concord, ON L4K 1P6; info@yardlineservices.com; 416-398-5129. Quebec residents may also contact the CAI.